FAQ

Payment and Billing

We now accept Visa, MasterCard, GrabPay, QRPH payments (GCash, GrabPay, ShopeePay, Maya, BDO, and BPI), and OTC payments (ECPay, InstaPay, Unionbank, PisoNet, Palawan Pawnshop) via HitPay.

Shipping and Delivery

We process all confirmed on-hand orders within 1-2 days. Once your order ships, we will send you an email notification with your tracking number to let you know it’s on the way!

Estimated standard shipping within Metro Manila is 2-3 days and 7-10 days for remote areas of Luzon, Visayas, and Mindanao.

We offer free shipping for a minimum order of ₱5000, while standard shipping fees are ₱200. 

Payment via cash on delivery is currently unavailable.

Have your orders delivered the same day within Metro Manila through Grab Express, Lalamove, Angkas, or Mr. Speedy. We’ll book it for you! Delivery fee must be shouldered by the customer.

Return and Exchange
We currently don't accept return or exchange requests, unless you received an incorrect item. 

If you are encountering any issues, email us directly at admin@mimiclothingph.com